Pokerrules Terms & Conditions — Complete User Guidelines

Pokerrules (referred to as "we", "the platform", or "the site") is an international online Sports Betting and gaming platform. These Terms & Conditions apply between Pokerrules and its members ("you" or "the user"). Key terms used throughout this document are defined below.

The following conditions must be met to open an account and place bets on Pokerrules. Failure to comply may result in account suspension at any time.

• You must be at least 18 years old at the time of registration. We may request age verification documents at any time.
• All information provided during registration must be truthful, accurate, and up to date. Providing false information may result in account closure and forfeiture of funds.
• Each individual may register only one account. If multiple accounts are found belonging to the same person, all of them will be suspended.
• If online betting is prohibited by law in your area, you may not use Pokerrules.
• Pokerrules employees and their immediate family members are not permitted to place bets.

The security of your Pokerrules account is primarily your own responsibility. Do not share your password with anyone, and stay vigilant to prevent unauthorized access to your account.

• Never share your account login credentials (password, OTP) with anyone.
• If you suspect unauthorized access to your account, notify Pokerrules support immediately.
• Transferring or selling your account to another person is strictly prohibited.
• We recommend keeping two-factor authentication (2FA) enabled on your account.
• A maintenance fee may apply to accounts that have been inactive for an extended period.

The following rules apply to all bets placed on Pokerrules. Violations may result in bet cancellation or account suspension.

• Once a bet is confirmed, it cannot be changed or cancelled — except through the Cash Out feature.
• Pokerrules reserves the right to void any bet placed at incorrect odds due to a technical error.
• Betting using match-fixing arrangements or insider information is strictly prohibited.
• Placing bets on the same event through multiple accounts or identities (syndicate betting) is strictly prohibited.
• If an event is abandoned or postponed indefinitely, all related bets will be voided and stakes returned.
• Odds may differ in live betting due to delays — Pokerrules' recorded odds will be used as the final reference.

Detailed rules for individual sports are available on the Pokerrules Sports page.

Pokerrules offers a variety of bonuses and promotional offers. Each offer has its own specific terms, but the general rules below apply to all bonuses.

• You cannot claim a new bonus while one is still active — please complete or cancel the existing one first.
• Withdrawing before bonus wagering requirements are met will result in the bonus balance being forfeited.
• Multiple bonus claims from the same IP address, device, or household are not permitted.
• If bonus abuse (including Arbitrage or Match Betting) is detected, the account and any associated winnings may be forfeited.
• Pokerrules reserves the right to modify or withdraw any promotional offer at any time.

The financial transaction rules at Pokerrules are designed to ensure secure and fair dealings. Deposits can be made via Mobile Pay, Nagad, and Rocket, as well as other approved payment methods.

• The minimum deposit amount is ৳500. This may vary depending on the payment method.
• Withdrawals must be made to the same payment method used for the original deposit.
• KYC verification must be completed before your first withdrawal — a national ID or passport is required.
• Withdrawals are typically processed within 30 minutes to 24 hours.
• If unusual transaction patterns are detected, Pokerrules may temporarily suspend a withdrawal pending verification.
• Pokerrules complies with international AML guidelines to prevent money laundering.

For further details, please visit our Financial Transactions Page here.

Pokerrules places responsible gaming at the top of its priorities. Betting should be an enjoyable activity — never seen as a way to solve financial problems.

• You can set daily, weekly, or monthly deposit and betting limits from your account settings.
• The self-exclusion feature allows you to temporarily suspend your account for anywhere between 24 hours and 6 months.
• If signs of problem gambling are detected, Pokerrules may reach out to the account directly.
• If professional support is needed, Pokerrules will help connect you with specialist organisations.

For more details, visit our Responsible Gaming page here.

Pokerrules takes the privacy of your personal information seriously. Our Privacy Policy contains a full description of what data we collect, why we collect it, and how it is stored.

• Your personal information will never be sold to third parties.
• Information may be shared when required by legal obligation (government order).
• All data is transmitted using SSL encryption.
• You can contact the support team to request access to or deletion of your data.

For more details, Privacy Policy here.

Pokerrules reserves the right to temporarily or permanently close accounts for the reasons listed below. You may also request to close your own account at any time.

• Violation of Terms & Conditions — particularly operating multiple accounts or misusing bonuses.
• Use of a false identity or forged documents.
• Evidence of match-fixing or fraudulent betting.
• Suspicion of money laundering or unlawful financial activity.
• Abusive behaviour or threats directed at the support team.

Pokerrules reserves the right to update these Terms & Conditions at any time. For significant changes, you will be notified via your registered email or a platform notification. Continued use of Pokerrules after any changes constitutes acceptance of the updated terms.

For any questions or complaints:

• Email: support@pokerrules.click
• Live Chat: 24/7 support available in Bengali
• FAQ: Answers to Common Questions here available